Used musical instrument store

Gary has brought the beauty back into my piano's tone. Playing it is now a pleasure. I cried tears of joy when I played my Chopin favourites, which I had not played for so long as the piano had lost its soul. Thank you Gary!

I purchase a piano that was over 100 years old for my wife. I asked Gary to refurbish and restring the piano. I was skeptical about how good it would look and sound after Gary and his small team were finished. Boy was I wrong, the finish and sound absolutely blew me away. The dedication and professionalism these wonderful people have is evident in the finish and sound. I can not express how ecstatic I am with the piano. My wife, who is yet to see it, will be speachless. I am absolutely awestruck at the finished product for the small amount it cost. I thoroughly recommend, without hesitation, Piano Magic to anybody.

Gary serviced our Kawaii Grand Piano today which took him 5 hours. An exceptionally thorough job with his great attention to detail. I've never seen a piano keyboard in pieces before. The piano is sounding sharp and the mahogany finish is sparkling with its glossy shine. Gary played the piano before as well as after the service. What a huge difference!

I have just had the most beautiful piano delivered to me in the country. Gary truly went above and beyond to get it to me and ensure it was perfectly ready for a harsh climate. Gary was only too happy to answer any questions and offer guidance. Fabulous service! I highly recommend.

Gary has always looked after our pianos with great service in moving, servicing and tuning. Gary recommended a Life Saver system for our well used piano and it is has been great.As a piano teacher I have some very enthusiastic young students who give our piano a work out on a weekly basis. Our piano will move out of tune regularly but the Life saver system corrects it every time. I fully recommend it.Thanks Gary.

I bought an amp pedal but had to return it. I spoke with Curtis and he was very helpful. The refund was processed as soon as the item returned via post. Always a good sign when the company is very helpful regardless if they are making coin from the transaction. I will shop with them again.

Great before and after sales service. I purchased a piano from a photo on their website. Gary was happy to take my payment over the phone and arrange for delivery to my home within a few days. When the piano arrived, it was exactly as described. The sound and condition of this second hand piano was great. It fit perfectly into my home. Now all I have to do is learn to play (something that I've wanted to do since childhood). I'll be contacting Gary again to maintain and tune the piano. Let's hope that I can play him a song when next he visits!

These guys are fantastic to deal with. I purchased via online and the service was fast and friendly, and with quick postage. I could not recommend The Rock Inn more and will happily use them again.

I bought a Squier CV 50s Strat from The Rock Inn and got it delivered to Sydney in no time. To my surprise, the guitar came with a small issue (crackling pots) but their customer service went above and beyond to make sure the issue was fully resolved. Thank you for the great customer service, very happy with my new Strat! Would definitely buy from them again.

I bought a piano from Gary last week. The whole experience starting with communication via emails to visiting the shop to delivery of the piano to my home was excellent. The service provided along the way was very professional. On top of that I feel safe with extensive warranty provided by Piano Magic.I need to add as well, I well and truly realise this piano is very special and love every bits of it. I just have to advance my playing skills to stand up to its level.Thank you Gary again for this opportunity!Ross